Terms & Conditions

OCCASIONAL CAKE ORDERS (birthday, shower, anniversary, etc.)

When ordering 14 days or more in advance, a 50% non­-transferable deposit in required to confirm your reservation. Final payment is due seven (7) days before delivery or pickup of the items ordered. If this order has been placed within 14 days of the event date, payment in full is required to confirm your reservation.  A 15% late fee will be charged each day the final payment is late.

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VARIATIONS IN DESIGN

-- While Jazzy Cakez makes every effort to provide exactly the flavor, filling, decoration, size, color, shape, and design discussed during consultations, creating cake is an art form and may be subject to variations.

-- If the customer supplies an image or likeness to be created, Jazzy Cakez will make every attempt to make the item as close to the likeness as possible. In the event that the product requires equipment or ingredients that cannot be obtained within the time allotted (exotic flavors, molds, shapes, stamps, texture, additional novelty such as glitter), the closest resemblance available will be used to complete the product.

-- Color matching is not a precise science and different ingredients take color differently. Jazzy Cakez will do everything possible to match provided color swatches, but sometimes it is not possible to make a 100% perfect color match and some colors are just not achievable using food grade dyes.

-- To maintain stability and the integrity of your event cake, Jazzy Cakez reserves the right to make design and structural changes to your cake on site or off, without prior notification

 

CHANGES

--The final date of any changes for the size, flavor, style, etc. of the cake are due 30 days prior to the event. Any changes after this date cannot be guaranteed and may be subject to additional charges. 
--All changes to existing orders must be submitted in writing through email only. Changes communicated via phone, social media messaging, text, etc. will not be honored.  
--Seasonal items may incur an additional charge or may be substituted if unavailable.